Mercure Queenstown Resort

Sainsbury Road, Queenstown, New Zealand, 9197  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Queenstown Resort

 Internet

Wi-Fi in rooms

Paid Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Swimming pool

Seasonal outdoor pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Horseback riding

 Spa and relaxation

Spa & wellness center

Jacuzzi

 Breakfast

In-room breakfast

Overview

Mercure Queenstown Resort is a modern hotel offering views over Shotover River, The Remarkables and Skyline Gondola and Luge and featuring an outdoor swimming pool, a sundeck and a spa center. Mercure Queenstown Resort has been welcoming guests to its non-smoking rooms since 1986.

The city center is 30 minutes' walk of the property. Queenstown Mall, Queenstown Lakes District Council and Queenstown Chamber Of Commerce are about 20 minutes' walk away.

Mercure Queenstown Resort is within a 10-minute drive to Queenstown airport.

Rooms

The rooms in Mercure Queenstown Resort come with a dressing area, an iron with ironing board, LCD flat-screen TV, TV with satellite channels and an in-room safe. The hotel offers breathtaking views of Lake Wakatipu and Remarkables Mountain. They also feature en suite bathrooms fitted with a separate shower, free toiletries and dressing gowns.

Eat & Drink

A hearty full English breakfast is served in the dining room. The restaurant serves American dishes. The hotel invites guests to the Lounge bar to relax with a drink.

A full breakfast is served at affordable prices. 

Services

Cars are available for rent on site.

Relax

Guests with children can avail of child care and cots offered at the hotel. The hotel's activities include hiking, horse riding and paragliding.

Internet

Wireless internet is available in public areas for additional charge.

High-speed internet access is available in the hotel rooms for additional charge.

Guest Parking

Free private parking is possible on site.

The hotel personnel speaks English, German, French, Spanish, Italian, Portuguese.

Number of floors:   8.  Number of rooms:   148.

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Facilities

General

  • Paid Wi-Fi in public areas
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Vending machines
  • Coffee shop
  • Currency exchange
  • Fireplace
  • Luggage storage
  • Ski storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Skiing
  • Horseback riding
  • Tennis court
  • Tennis

Services

  • Paid ski shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Beach bar
  • Poolside snack bar
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Babysitting/Child services

Leisure facilities

  • Seasonal outdoor pool
  • Health club
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • Barbeque grills
  • Sun terrace
  • Garden area
  • Television in lobby

Room view

  • Garden view
  • Lake view
  • Mountain view

Room facilities

  • Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Dressing area
  • Terrace
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe

Kitchen facilities

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 16 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 16 may stay at the price of NZD 44 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Mercure Queenstown Resort Queenstown location
Show big map »

Hotel Address:

Sainsbury Road, Queenstown, New Zealand, 9197

Get directions
City Center
  • Queenstown
    2.1 km
Airports
  • Queenstown (ZQN)
    8.3 km
Ski areas
  • Coronet Peak
    2.1 km
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    148

Hotel Awards

New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

According to guest reviews, the hotel has been rated as
Best Design Hotels in New Zealand

Use Badge

Rooms and availability

Mercure Queenstown Resort photos RoomMercure Queenstown Resort photos Exterior Hotel informationMercure Queenstown Resort photos Room
Guest Room
Bed type: Double beds or Double bed or Twin beds or 2 Single beds
Size: 26 m²
Check Prices
  • Private bathroom
— Less information+ More information

Single With 2 Extra Beds (3-12 Years)

Room facilities
    Mercure Queenstown Resort photos RoomMercure Queenstown Resort photos Exterior Hotel informationMercure Queenstown Resort photos Exterior Hotel information
    Standard Triple Room
    Bed type: Sleeping arrangements for 3 persons
    Size: 25 m²
    Check Prices
    • Private bathroom
    — Less information+ More information
    Room facilities
      Mercure Queenstown Resort photos RoomMercure Queenstown Resort photos RoomMercure Queenstown Resort photos Exterior Hotel information
      Superior Room
      Bed type: 2 Queen-size beds or Queen-size bed or 1 Single bed
      Size: 29 m²
      Check Prices
      • Shower
      — Less information+ More information

      Superior Lake View 2 Queen beds

      Room facilities

        How to reach hotel

        hotel Mercure Queenstown Resort Queenstown location
        Show big map »

        Hotel Address:

        Sainsbury Road, Queenstown, New Zealand, 9197

        Get directions
        City Center
        • Queenstown
          2.1 km
        Airports
        • Queenstown (ZQN)
          8.3 km
        Ski areas
        • Coronet Peak
          2.1 km
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  11 am
        • Number of floors:
          8
        • Number of rooms:
          148

        Hotel Awards

        New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

        According to guest reviews, the hotel has been rated as
        Best Design Hotels in New Zealand

        Use Badge

        Mercure Queenstown Resort Location

        Legend
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        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Tourist attractions

        • Tss Earnslaw - 1.6 km

        Popular areas

        • City Center - 2.0 km

        Places of interest

        • Queenstown Lakes District Council - 1.6 km
        • Fear Factory Queenstown - 1.7 km
        • Queenstown Chamber Of Commerce - 1.9 km
        • Queenstown Post Office Precinct - 1.9 km
        • Real Journeys Office - 2.0 km
        • Queenstown Lakes District Library - 2.0 km
        • Queenstown Courts - 2.0 km
        • Department for Courts - 2.0 km
        • Queenstown Resort College - 2.0 km
        • Queenstown Hill - 2.6 km

        Monuments and Landmarks

        • Shotover River - 2.7 km

        Golf courses and Country clubs

        • Skyline Gondola and Luge - 1.7 km

        Local attractions

        • Queenstown Garden - 1.7 km
          Next to Marine Parade, Queenstown
        • Underwater World Aquarium - 1.8 km
          Rees St, Queenstown
        • Coronet Peak - 2.1 km
          QueenstownNew Zealand
        • Kiwi Birdlife Park - 1.8 km
          Brecon St, Queenstown
        • Arrow River - 2.1 km
          QueenstownNew Zealand
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  11 am
        • Number of floors:
          8
        • Number of rooms:
          148

        Hotel Awards

        New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

        According to guest reviews, the hotel has been rated as
        Best Design Hotels in New Zealand

        Use Badge

        Hotels nearby
        Cities nearby
        • Te Anau hotels - 85 km
        • Arrowtown hotels - 17 km
        • Wanaka hotels - 52 km
        • Cromwell hotels - 42 km
        • Glenorchy hotels - 29 km
        • Omarama hotels - 119 km
        • Manapouri hotels - 102 km
        • Lake Hawea hotels - 64 km
        • Garston hotels - 49 km
        • Cardrona hotels - 33 km

        Mercure Queenstown Resort Reviews

        Guest reviews are submitted by our customers after their stay at Mercure Queenstown Resort

        Average guest rating

        7.4out of 10
        Very good
        Based on 101 reviews

        Guest reviews

        • Group of friends
          7.8

          Excellent staff, great location and nice room for a good price!

        • Couple
          5.0

          The price, the view and the size if the room

          Dated bathroom and furniture, stayed at floor -3, reception staff not up to speed

        • Single
          8.2

          Loved the views from my room

          WOuld have liked filter coffee and plunger facilities

        • Group of friends
          6.2

          the lakeview from the room

          ordours in the lifts and corridors

        • Family with children
          7.8

          Staff were pleasant and very helpful. Any requests were dealt with quickly and efficiently. Staff looked happy in their jobs. Made for an enjoyable stay.

          Mattresses on beds were not all that comfortable. Too hard. Also lighting was poor in the rooms - not bright enough if trying to read.

        • Couple
          9.6

          The staff were more than helpfull and nothing was to much trouble for them would stay here again and advice others to

        • Single
          7.4

          Friendly staff, amazing views.

          Internet was not complimentary for guests. Breakfast while excellent, was very expensive.

        • Older travelers
          10.0

          The service was excellent. The room overlooking the lake was wonderful. The scenic windows in the lounge and the dining room were spectacular. The value for money was the best I have experienced with the deal we got.

        • Older travelers
          9.6

          The bed was perfect. Bathroom facilities very good indeed. The view was lovely. Breakfast until 10.00 A.M. was the best!

        • Family with children
          7.8

          close to city,great price.will stay other time and let friends know.

        • Older travelers
          7.4

          Friendly and helpful staff, close to Queenstown by car but nice and quiet. Very good, reasonably priced restaurant, incredible views from room, restaurant and bar of lake and mountains.

          Only the hard beds, these made for challenging nights and sore hips.

        • Older travelers
          5.8

          The swedish or swiss possibly German woman who checked us in was amazing. Awesome level of service by her and the only asset to the hotel unfortunately.

        • Couple
          8.8

          Bed was really comfortable. The room had a nice view of the lake. The room had heating and this made it very pleasant during the cold nights. The bedding was good quality. Nice shampoo etc. The menu was reasonably priced and the food we had was tasty. Good to have a bar on site as well as the restaurant and internet etc.

          Staff didn't adhere to the sign on the door saying do not disturb. It was hard to get access outside of the hotel to take photos, the door locked behind my partner when he went to get some photos and he had to text me to let him in through the restaurant exit door.

        • Family with children
          5.4

          Nothing much for us it was just a normal experience at the resort.

        • Couple
          7.4

          Close proximity to things, having a bar and restaurant available

          The fact that our room wasnt what we requested but this was remedied after the first night

        How to reach hotel

        hotel Mercure Queenstown Resort Queenstown location
        Show big map »

        Hotel Address:

        Sainsbury Road, Queenstown, New Zealand, 9197

        Get directions
        City Center
        • Queenstown
          2.1 km
        Airports
        • Queenstown (ZQN)
          8.3 km
        Ski areas
        • Coronet Peak
          2.1 km
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  11 am
        • Number of floors:
          8
        • Number of rooms:
          148

        Hotel Awards

        New ZealandHOTEL AWARDSHighly RecommendedQueenstownMercure Queenstown Resort

        According to guest reviews, the hotel has been rated as
        Best Design Hotels in New Zealand

        Use Badge